pg777's Privacy Policy
Your personal information is completely safe with us — through SSL encryption and strict data protection processes, pg777 makes your privacy its top priority.
Introduction & Contents
This privacy policy applies to all users of the pg777 platform. When you visit the pg777 website, create an account, play games, or use any of our services, you are considered to have agreed to the terms of this policy.
We believe that protecting personal information is a fundamental right. That is why pg777 always maintains full transparency in how your information is collected, stored, and used. In this policy, we explain in detail — what information is collected, why it is collected, and how it is kept secure.
This policy may be updated at any time. When changes are made, the revised policy will be published on the website and the date of revision will be noted at the top of the policy. You are advised to review this page regularly.
What Information We Collect
Personal Identity Information
During account registration and identity verification, pg777 collects the following information:
- Full name (in Bengali and English)
- Date of birth (for age verification)
- Mobile number
- Email address
- National ID card or passport number (where applicable)
Usage & Technical Information
While you use the platform, the following information may be collected automatically:
- IP address and device type
- Browser type and version
- Time and nature of site usage
- Game history and transaction records
- Login time and session information
How Information Is Collected
pg777 collects your information in several ways. In every method, we maintain the highest standards of transparency and integrity:
2.1 Information You Provide Directly
When you create an account, make a payment, contact the support team, or fill in any form — the information you provide is stored directly. Providing this information is entirely voluntary; however, certain services may not be available if some information is not provided.
2.2 Automatically Collected Information
When you visit the website, some information is collected automatically through cookies, web beacons, and similar technologies. This includes your browsing behaviour, preferred game categories, and time spent on the site. This information is primarily used to improve service quality.
2.3 Information Received from Third Parties
During payment processing, payment providers such as bKash, Nagad, Rocket, or Upay may share information with us as needed to complete transactions. This information is used solely for transaction verification and financial security.
Purpose of Using Information
Service Delivery & Operations
Your information is used to create accounts, verify logins, process deposits and withdrawals, and operate game services.
Security & Fraud Prevention
Information is needed to verify authorised transactions, detect suspicious activity, and protect your account from unauthorised access.
Customer Support
Your information is used to help resolve your issues and provide effective support via 24/7 live chat or email.
Service Improvement
Information helps improve game categories, payment experience, and overall platform quality by analysing user behaviour.
Communication & Notifications
Your contact details are used to send important account updates, transaction confirmations, and, subject to your consent, promotional information.
Legal Obligations
Information may be stored and used where required to comply with applicable laws and regulations.
Information Storage & Security
pg777 places the highest importance on the security of your personal information. We have implemented internationally recognised technical and organisational measures that protect your information from unauthorised access, alteration, disclosure, or destruction.
4.1 Encryption Technology
All our data transmissions are secured by SSL (Secure Socket Layer) encryption. Every piece of information exchanged between your browser and our servers remains encrypted, making it completely impossible for third parties to read.
4.2 Secure Storage Systems
Your information is stored on secure servers protected by firewalls, intrusion detection systems, and regular security audits. Only authorised personnel may access this information when necessary, and only under strict rules.
4.3 Data Retention Period
Information is retained for as long as your account is active and, after that, for a specified period as required by law. After your account is closed, information will be deleted or anonymised within the set timeframe unless a legal obligation requires otherwise.
4.4 Password Security
Your password is never stored in a directly readable form. Instead, advanced hashing algorithms are used. However, the security of your account is also your responsibility — use a strong password and never share it with anyone.
Sharing Information with Third Parties
pg777 does not sell your personal information to third parties for commercial purposes. However, limited information may be shared in certain specific circumstances:
5.1 Payment Providers
Necessary transaction information is shared with bKash, Nagad, Rocket, and Upay to process deposits and withdrawals. These providers are governed by their own privacy policies and are obligated to ensure data security.
5.2 Game Providers
Pragmatic Play, Evolution Gaming, Spribe, and other providers may receive technical information to operate game services. This information is used solely to ensure game functionality.
5.3 Legal Authorities
We may be required to provide information to relevant authorities by court order or legal requirement. In such cases, only the information legally required will be provided.
5.4 Business Changes
In the event of a merger, acquisition, or asset sale, your information may be transferred to the relevant party. You will be notified in advance in such cases.
Cookies Policy
What Are Cookies
Cookies are small text files that your browser stores on your device when you visit our website. They help remember your preferences, maintain your login state, and improve the functionality of the site.
Types of Cookies
- Essential Cookies: Required for core site functionality and cannot be disabled.
- Functional Cookies: Remember your preferences and settings.
- Analytical Cookies: Help analyse patterns of site usage.
Cookie Controls
You can control or delete cookies from your browser settings. However, please note that disabling certain cookies may partially reduce site functionality. Most modern browsers such as Chrome, Firefox, or Edge include cookie management options in their settings menu.
Payment Information Security
All financial transactions on pg777 are completely secure. We handle payments through bKash, Nagad, Rocket, and Upay. The highest level of security is ensured for every transaction.
7.1 Payment Information Storage Policy
We do not store your full mobile banking PIN or complete account details on our servers. Payment processing takes place directly through the secure gateway of the relevant provider.
7.2 Transaction Records
A record is kept of every deposit and withdrawal transaction. The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳800. Withdrawals generally take 10–45 minutes. These records will be visible in your account statement and will be used to resolve any disputes.
7.3 Fraud Prevention
An automated fraud detection system is active on every transaction. If a suspicious transaction is detected, it may be temporarily held for security purposes and you may be asked to verify it.
Your Data Rights
Right to Access
You have the right to view the personal information stored in your account. Most information can be viewed directly from your profile settings. For additional information, please contact our support team.
Right to Correction
If the information stored about you is incorrect or incomplete, you have the right to request a correction. Some information can be changed directly from your account settings.
Right to Deletion
In certain circumstances, you have the right to request that your personal information be deleted. However, some information may be retained if required by a legal obligation.
Right to Restrict Processing
In certain cases, you have the right to request that the processing of your information be restricted. This request can be sent via the support email.
Right to Opt Out of Marketing Communications
You can unsubscribe from promotional emails or notifications at any time. This option is available in every marketing email, or you can inform the support team directly. This preference does not apply to necessary service-related notifications.
Protection of Minors
pg777 is a platform for users aged 21 and above only. We are strictly committed to keeping minors away from this platform.
9.1 Age Verification System
Date of birth is verified at the time of account creation. In cases of doubt, proof of age via an identity document may be requested. We do not knowingly collect or store information from anyone under the age of 21.
9.2 A Note for Parents and Guardians
If you find that a minor has created an account on pg777 or has provided their information, please notify us immediately at [email protected]. We will act promptly.
Privacy Contact
Get in Touch with Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact our privacy team:
Get direct assistance through 24/7 live chat
Service available in Bengali and English
Response Time
We aim to respond to all privacy-related requests as quickly as possible. For urgent matters, contacting us via live chat will get you the fastest response.
This privacy policy was last updated in 2026. Any future changes will be updated on this page.
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